====== Known Crash Issues ======

===== Patch Breaks =====
Some things will cause Windower to crash. One of the main causes is updates to FFXI breaking plugins and Windower.

After a patch, if your game crashes on load, please check the [[http://forums.windower.net/index.php?showforum=8|Windower News Forum]] for news from us.

Disable any broken plugin in init.txt until it is fixed.




===== 3rd Party Incompatibilities =====
A few things are known to cause windower to crash

  * IR Devices - Please disable IR devices before using Windower. Either disable it in your BIOS setup, or do the following to disable it in Windows:
    - Go to the Device Manager.
    - Uninstall "Microsoft eHome infrared receiver" or any other InfraRed (IR) device.
    - Allow computer to restart.
    - **When windows starts up, immediately go back to the Device Manager. (Possibly need to do this before it finishes reinstalling the IR device, which it will.)**
    - Now you should have the option to "Disable", so disable the device.
    - Restart again.
    - Play ffxi!

**If you skip the Disable step, Windows will try to reinstall this device, and your issues will return without warning.**

  * XFire - You can not use XFire with Windower & FFXI
  * Steam - You can not launch Windower with Steam
  * WindowsBlinds/AlienWare Skinning (Any 3rd Party windows skinning) - These will crash FFXI - Use uxtheme.dll hack or disable pol.exe from being skinned.
  * ProcessGuard - Will likely cause problems with windower - Thats what processguard is designed to do, stop windower from doing what it does.
  * Some virtual keyboards. (Like BizarroTrainer)